Politique d’expédition

How much does shipping cost, and how long does it take?

US: Limited-time FREE express shipping upgrade (3–5 business days, plus 1-3 days processing time) on orders over $100. Upgrade at checkout. Standard: free on orders over $100, arrives in 7–12 business days. Normally ships via UPS or FedEx.

Canada: Standard: free on orders over $100 USD. Arrives in 5–8 business days plus 1-3 days processing time. Express shipping available for $30 USD at checkout (3–5 business days). Normally ships via Canada Post or UBI.

UK: Standard: free on orders over $100 USD. Arrives in 5-8 business days plus 1-3 days processing time. Normally ships via FedEx.

Australia: Standard: free on orders over $100 USD. Arrives in 5-8 business days plus 1-3 days processing time. Normally ships via FedEx.

Other countries: Standard: free on orders over $100. Arrives in 5–8 business days plus 1-3 days processing time. Express shipping available at checkout.

Checkout will show your estimated delivery window.

Do you ship internationally?
We ship worldwide, with most of our customers based in the US, Canada, UK, and Australia. If your country shows up at checkout, we deliver there.

What shipping carriers do you use?

US: Ship via UPS, FedEx, or OnTrac depending on which warehouse stocks your item.

Canada: Ships via UBI or Canada Post.

UK & Australia: Ships via FedEx.

We reserve the right to use alternate carriers when needed to get your order to you as quickly as possible.

Do you deliver to PO boxes or military bases?
No, a physical delivery address is required rather than a PO box due to the size of the package. We also are not able to ship to military bases.

Will I be charged import taxes?

Standard Shipping: We cover import taxes/fees for most countries, including the US, Canada, UK, and Australia. For other countries, we can't guarantee you won't be charged, but in our experience, standard shipping rarely triggers import fees.

Express Shipping: We cover taxes/fees for US customers for express shipping orders. For other countries, you may be responsible for import fees depending on your country's regulations.

How do I track my order?
You'll receive a tracking number by email once your order ships. You can also track your order on our tracking page. 

Where are your products stocked?

Both in the US and overseas. We carry a wide range of lightsabers, cores, and accessories, so some items are stocked in the US and others ship directly from our overseas warehouse when you order.

Where an item ships from doesn’t slow your order down. Your delivery estimate at checkout already accounts for it. We just want you to know where your order is coming from.

Some overseas items may pass through customs on the way to you. Lumasabers covers import duties and taxes when stated at checkout, so you won’t get a surprise bill at the door. Customs checks can occasionally add a day or two, and we’ll keep you updated if that happens.

Can I change my address or cancel my order?
Contact us as soon as possible if you need to cancel or change your order. We'll do our best to accommodate the request, but once an order is placed, it is processed fairly quickly so we can't guarantee changes or cancellations.